Always here for you

• New Patients
  • Please call your preferred Texas Children’s Pediatrics practices to choose the time your prefer for your first visit with us.
  • Many of our locations are now offering online scheduling for new patient visits, if you prefer to schedule your first visit online.
• Current patients with a MyChart account
  • Scheduling in MyChart now offers you the ability to schedule well visits in the office, sick visits in the office, sick visits by video visits , and flu vaccine nurse visits, at your convenience with your TCP Provider. You are also now able to add yourself to the wait list for a sooner appointment, if preferred.
     
  • PreCheck-in makes it easy for you to prepare for your upcoming appointment and helps minimize the amount of direct contact you have upon arrival to the office, assisting with a paperless process to help reduce the risk of transmitting germs, which helps keep you safe.
     

• In-person
  • Many of our locations are now offering online scheduling for sick visits, if you prefer to schedule your visit online.
  • You may also contact your Texas Children’s Pediatrics practice by phone.
     
• By Video
  • We are able to offer video visits for many sick visits and follow up care. If you have an upcoming appointment, please let the office know if you are interested in a video visit.

VISITATION UPDATE: Effective April 20, the following visitation guidelines apply to Texas Children’s locations.

In addition to the visitor guidelines below, we ask that you do all you can to decrease the spread of COVID-19 by continuing to limit your attendance at gatherings, wearing a mask, washing your hands and practicing social distancing in the community.

Our clinical and administrative leaders review COVID-19 positivity rates at Texas Children’s, across the Texas Medical Center and in the community daily, and if/when rates change, we will act quickly to reexamine and update our visitation guidelines, as needed.

• Texas Children’s Pediatrics and Texas Children’s Urgent Care will allow one or two parents or caregivers age 18 or older to accompany each patient to appointments.
• To help protect our patients and staff – if at all possible – we ask that you not bring siblings, children or other visitors younger than 18 years of age. Please know we are here to care for any patient who needs us.

• You and your child’s temperature will be taken. You will also be asked a series of symptom-related questions. 
   
• After you pass the screening process, you will be issued a mask. Please wear this mask at all times for the duration of your visit at any of our sites.
   
• We ask that you please practice appropriate social distancing and stay approximately 6 feet away from others whenever and wherever possible, including waiting in line.
   

• Meeting with a provider by video visit is a convenient way to receive care without coming to the practice in person. 
   
• You can use a web browser on your computer or an app on a mobile device to start a video visit. Mobile devices are preferred, because the MyChart app makes it easy to access your visit and most mobile devices already have the appropriate camera and microphone setup for video visits.
   
• Learn More
   

• COVID-19 Vaccine Update (5/10/21)
   
• All Texas Children’s locations are actively screening in order to minimize exposure risk to our patients, families, staff and providers. In addition, some patients may need COVID-19 testing.

   

  Current Patients: If you suspect you may have or have been exposed to COVID-19, log in to your MyChart and schedule a video visit with your pediatrician’s office, to determine next steps for COVID-19 testing. At Texas Children’s locations, testing is available only as directed by a Texas Children’s provider and not open to the general public. If you’re new to our system, please check the practice locations page for contact and scheduling details.

   
• Health authorities encourage residents to get tested for COVID-19 if you think you have it or were in contact with someone who tested positive.
   
• You should contact your primary care physician or see the below publicly available testing resources. If your child does not have a primary pediatrician, you can contact one of our Texas Children’s Pediatrics locations to become a patient. (To note, only established Texas Children’s Pediatrics patients are eligible for testing at Texas Children’s. All others should refer to the below resources.)
  • City of Houston
  • Harris County
  • Brazoria County
  • Fort Bend County
  • Galveston County
  • Texas Health and Human Services
     

• Texas Children’s Urgent Care continues to operate at normal business hours for in-person visits.
   
• Urgent Care vs Emergency Room: Which to use?
   
• If you or your child needs emergency medical help, please call 911.
   
• Our emergency centers at our hospitals are open.